Speed is vital for eCommerce stores and our app excels in delivering exceptional speed. With just a few clicks, our app generates a query to Shopify to create a product with a unique Attribute. While our app initiates the query within milliseconds, it is worth noting that Shopify may take approximately 15-30 seconds to complete the product creation process.
We've already reported this issue, and the Shopify team is working to find a fix for it (they don't have an ETA because it's a complicated issue and might take months to fix).
Below is a list of things that can affect the speed of download/creation time for your customers:
- How many products you’re loading
- Apps that may be running in the background
- Loading the builder using the direct /apps/builder URL or clicking the product, redirecting to the app.
Tip: Please make sure to use the Simple & Fast Builder type if you're loading more than 50 products on the whole builder, as this will make load time quicker!
As a workaround, we suggest enabling the "Show a message when adding to cart" feature since it will show a popup so you can inform your users that the adding process can take a few seconds.
Of course, we will always upgrade BoxBuilder and work with Shopify to increase the speed overall. If you run into issues with the steps above, please feel free to contact us and we will provide you with your best support.