In this article, we will explore the reasons behind the "Cart error: Cannot find variant" message and provide troubleshooting steps to fix it.
After completing the bundle journey, a variant of your bundle is automatically generated. There are two reasons why an error might occur:
- The generated variant of the bundle product has been deleted. Bundle Builder depends on this variant to function correctly, so deleting it will cause an error.
- The generated variant of the bundle product has been manually changed or modified. Therefore, the bundle cannot locate the original variant that caused an error.
To fix this error message, you have three options:
1. Duplicate the bundle to resolve a variant error caused by the deletion or modification of the bundle product variant.
2. Duplicate the product and reselect the product to your collection. Then, go back to your bundle step to reselect the new duplicated product and collection.
Here's how to duplicate the product:
To add a recently duplicated product to your collection, simply select it again.
Reselect the product or collection in the bundle step
3. If the first two steps didn't work. You can contact Bundle Builder Support Team to request cleaning of the metafields.
NOTE: Please make a test order at the end of troubleshooting to ensure that the variant error/issues have been effectively resolved.