BoxBuilder offers a seamless way to create custom product bundles through our app. When your customers create unique bundle combinations, these combinations are added as variants to the Shopify product created by BoxBuilder. However, managing shipping rates for these variants can be intricate due to Shopify's shipping profile setup.
Here's a step-by-step guide to help you configure specific shipping rates for your bundles in BoxBuilder:
Understanding Shopify's Default Shipping Profile Behavior
By default, new variants created for the BoxBuilder bundles or any other product are added to the General Shipping profile in Shopify, regardless of whether the main product has been added to a custom shipping profile. This default behavior results from how Shopify's shipping profile feature is structured, and unfortunately, our app cannot directly control this aspect.
Workaround Solution: Custom Fulfillment and Shipping Profiles
We understand the importance of offering customers accurate and customized shipping rates. While our app can't directly alter Shopify's default behavior, we have identified a workaround involving creating a "Custom fulfillment" to achieve your desired shipping rates. Please follow the steps below:
1. Create a Custom Fulfillment:
Follow Shopify's guidance on creating a custom fulfillment. This process is primarily used when a seller works with a third-party supplier or a unique fulfillment method. The custom fulfillment will also create a new location within your Shopify settings.
2. Assign the Custom Fulfillment to Bundles:
When you create your bundles in BoxBuilder, please select the custom fulfillment you created in step one. This can be done under "Shipping & fulfillment > Fulfillment Service."
3. Customize Shipping Rates:
Now navigate to the General Shipping profile within your Shopify settings. Here, you will create a new "Shipping from" section exclusively for your established custom fulfillment location.
4. Set Up Unique Shipping Rates:
Within the "Shipping from" section for the custom fulfillment, you can set up new shipping rates specific to the products handled by this custom fulfillment location. This allows you to tailor shipping rates precisely for your bundle variants.
By implementing this setup, your custom fulfillment will have its distinct section in the General Shipping profile. Shipping rates can be customized for the products associated with the custom fulfillment, and the free shipping feature will apply to all new and existing variants created for the builder. Inventory tracking remains intact, ensuring accurate management of your products.
We hope this workaround solution empowers you to offer the precise shipping rates you desire for your bundles. Should you have any further questions or need assistance, please don't hesitate to contact our support team. We're here to help!